1. Overview & Scope
This Privacy Policy explains how EXPOVA INTERNATIONAL GARMENTS PRIVATE LIMITED ("Expova", "we", "us") handles your personal information when you access expovafashions.shop, register an account, fill out our quote and contact forms, or place orders for our clothing and textile items.
We believe in straightforward, genuine privacy terms without unnecessary legal jargon. We collect only what is strictly necessary to deliver garments and serve you effectively.
2. Information We Actually Collect
Depending on how you use our website, we collect the following real information:
| Interaction | Data Fields Collected | Why It Is Needed |
|---|---|---|
| Account Registration | Full Name, Email Address, Password | Creating your login profile to track your garment orders |
| Checkout & Delivery | Full Name, Email, Shipping Address, City, Postal Code, Country, Cardholder Details | Delivering your package, generating your tax invoice, and payment processing |
| Contact / Quote Form | Name, Company Name, Email Address, Product Interest, Message | Responding to wholesale inquiries, sizing queries, or bulk quotes |
| Order History | Order Reference (e.g. #TX-XXXXXX), Items purchased, Total amount paid | Displaying your orders in My Account and generating PDF tax invoices |
3. How We Use Your Information
We use the information we collect specifically for the following purposes:
- Processing Orders: Packing the correct garments, preparing invoices, and handing parcels to delivery executives.
- Customer Communication: Sending order confirmation details, delivery updates, and responding directly to support requests.
- Invoicing & Tax Compliance: Maintaining accurate digital sales receipts with our registered GSTIN (29AAJCE8098C1Z7) as mandated by Indian law.
- Account Management: Enabling you to sign in, view past purchases, and re-order easily.
4. Data Sharing & Third-Party Services
We do not sell, rent, or trade your personal data. We only share necessary details with trusted partners who assist in fulfilling your order:
- Delivery Partners: Courier companies receive your name, shipping address, and contact number solely to deliver your package to your doorstep.
- Payment Aggregators: Financial payment channels receive transaction details to authorize and finalize your payment securely.
- Legal Requirements: We will only disclose information if required to do so by a valid legal subpoena or Indian regulatory authority.
5. Data Security & Retention
We take reasonable and appropriate measures to safeguard your personal details against unauthorized access, loss, or misuse:
- Orders and customer accounts are stored in secured database environments.
- Administrative access to customer orders is restricted to authorized fulfillment staff only.
- We retain order and invoice records for the duration required by statutory tax and accounting regulations in India.
6. Cookies & Shopping Sessions
Our website uses basic functional session storage and cookies to:
- Keep track of garments in your shopping cart while you browse across different product pages.
- Maintain your signed-in state when you log into your customer account.
You can configure your web browser to refuse cookies, though doing so may prevent items from staying in your cart during your shopping session.
7. Your Choices & Rights
You maintain complete control over your personal data:
- Review Your Orders: You can review your past order details at any time by logging into the My Account section.
- Update Your Details: You can contact us to update any incorrect contact or address information.
- Account Deletion: If you wish to delete your customer profile, email us at expovawear@gmail.com and we will remove your account data.
8. Updates to This Policy
We may periodically update this Privacy Policy to reflect changes in our services or legal regulations. The latest version will always be posted on this page with the updated revision date.
Privacy Inquiries & Contact
If you have questions about your privacy or wish to request data updates, please contact our team: